Built for massage & spa studios

Every call is a booking.
Now none of them go to voicemail.

Pickup Desk is an AI receptionist for massage and spa studios — answers every call, books the appointment, and texts your front desk the details. Works alongside your current receptionist, or replaces the need for one. 24/7.

No front desk required · Works with or without one you already have
Thai Massage Swedish Deep Tissue Hot Stone Spa & Facials Nail & Beauty Wellness Center + Your Studio
INCOMING · 11:20 AM LIVE TRANSCRIPT
Hi, thanks for calling! This is Jamie. How can I help you today?
Hi, do you have any openings today for a 90-minute Thai massage?
Let me check — we have 4:30pm and 6:00pm open today. Which works better for you?
4:30 works! How much is that?
90 minutes is $110. I've got you booked for 4:30 — you'll get a text confirmation right now.
✓ BOOKING CONFIRMED Texted to front desk

Massage and spa studios lose real revenue every month — not from lack of demand, but because therapists can't answer the phone mid-session.

1 in 3
Calls to a busy studio go unanswered during business hours.
$70+
Average value of a single missed booking, before add-ons or rebooking.
$0
Of that booking you get back once they call the spa next door instead.
— See it in action

Same AI. Retrained for your studio.

Demo call recording — coming this week

We're recording a fresh call for the massage & spa vertical.

— In the meantime

Book a 10-minute walkthrough.

We'll show you exactly how Jamie sounds and answers questions about your specific menu and pricing — live, on a call with you.

Book my walkthrough

No pressure · No card required · See it before you decide

— How it works

Three steps. That's it.

01  ONBOARD

We learn your studio

You spend 15 minutes telling us your services, pricing, hours, and booking policies. We handle the rest.

02  DEPLOY

We deploy your custom Jamie

Within 24 hours, your AI receptionist is live on your existing phone number. Sounds like a real person. Trained on your exact menu — not generic answers.

03  EARN

You stop losing bookings

Every call answered. Every booking confirmed. Every detail texted to your front desk. You focus on the table, not the phone.

— Pricing

Less than one shift of a receptionist.
Pick the level of help you need.

No setup fees. No contracts. Free for 7 days on either plan. One extra booking a week usually covers the cost.

PICKUP DESK / OVERFLOW
$129/month
Already have someone answering? Jamie catches what she misses.
  • Catches calls when you're busy, mid-session, or after hours
  • Books appointments straight into your calendar
  • Texts your front desk every booking
  • Full transcripts to your email
  • Cancel anytime, no long-term contract
Start 7-day free trial →
PICKUP DESK / FULL RECEPTION
$299/month
No front desk? Jamie handles 100% of your calls.
  • Everything in Overflow
  • Answers every call — no forwarding rules needed
  • Trained on your full service menu & pricing
  • Appointment reminders texted to customers
  • Monthly booking & no-show report
  • Priority support — same-day changes to your Jamie
Start 7-day free trial →
The math: a part-time receptionist runs $2,000+/month. Full Reception runs $299 — and never calls in sick, no-shows, or takes a lunch break.
— Common questions

Everything you wanted to ask before signing up.

Will my customers know they're talking to AI?

Jamie introduces herself as a "virtual receptionist" — honest but not robotic. In testing, the voice quality is so good most callers never think to ask, and the few who do continue the call once she explains.

Can Jamie book straight into my calendar?

Yes — during setup we connect Jamie to however you currently book appointments, whether that's booking software or a shared calendar. If you don't have one yet, she'll text every request straight to your front desk to confirm.

Does Jamie work alongside my current receptionist?

Yes — that's the Overflow plan. Your team or front desk answers first; Jamie only picks up what's missed. Upgrade to Full Reception anytime if you'd rather she handle every call.

What happens if Jamie can't answer something?

She's trained on your exact service menu and pricing, so she never guesses. For anything outside that — a custom package or a medical question — she offers to have someone call back and logs the request so nothing falls through.

How long does setup take?

About 15 minutes of your time on a kickoff call, then we do the rest. Your custom Jamie is live within 24 hours of that call, on your existing business phone number.

Do I have to change my phone number?

No. We forward your existing number through Pickup Desk. Your customers dial the same number they always have.

What if there's a power outage or internet issue?

Pickup Desk runs on enterprise-grade cloud infrastructure with 99.9% uptime. If your studio loses power, your phones still work — they're routed through us, not your studio.

Can I cancel if it's not working?

Yes — month-to-month, no contracts. The 7-day free trial is also fully refundable. We'd rather lose a customer than trap one.

— Get started

Stop losing bookings. Start this week.

Tell us about your studio — services, pricing, hours. We'll set up your custom AI receptionist, drop you a 7-day free trial, and have you live within 24 hours.

OR EMAIL US DIRECTLY
[email protected]